why we listening
To learn : to acquire knowledge of other ,the world ,and yourself, so to avoid problems and make more reasonable decision. For example , listening to Peter tell about his travels to Cuba will help you learn more about Peter and about life in another country. Listening to your sales staff discuss their difficulties may help you of-fer more pertinent sales training.
To relate: to gain social acceptance and popularity. Other will increase their liking of you once they see the genuine concern for them that you communicate through attentive and supportive listening
To influence: to change the attitudes and behaviors of other. For example, workers are more likely to follow your advice once they feel you've really listened to their insights and concerns
To play: to enjoy yourself and share pleasurable thoughts and feelings. Listening to the anecdotes of coworkers will allow you to gain a more comfortable balance between the world of work and the world of play.
To help: to assist others in some way . for example, listening to your child's complaints about her teacher will increase your ability to help your child cope with school and teacher.